Refund policy


🔄 Return & Exchange Policy

  • All sales are final due to the handmade and fragile nature of glass cups.

  • Damaged Items: If your item arrives broken or defective, please email me within 48 hours of receiving it (with photos) for a replacement or store credit.

  • No Returns/Exchanges: I cannot accept returns or exchanges for items that are used, personalized, or not in their original condition.